Hotel Hot Tip Thursday
The Hotel Hot Tip Thursday is where I provide helpful tips to individuals who are planning individual travel, group events, or social engagements that they may not know in order to have everyone become more knowledgeable about the industry.
To bucket, or not to bucket
As we go through this time of unforeseen events. Also, as the world gets back to what we will call our "new normal". There are important things that one needs to be mindful of as you begin to travel again and return to hotels.
As everyone knows hotels are high volume turnover locations and with that being said there are a lot of opportunities for germs to be passed from one guest to another even if the rooms are cleaned by a room attendant.
One of the primary items that hotel guests tend to heavily over look when they're cleaning their room to their preferred liking is the ice bucket. Ice buckets are some of the most highly germ producing items in a hotel guestroom. One of the primary items that hotel guests tend to heavily over look when they're cleaning their room to their preferred liking is the ice bucket. Ice buckets are some of the most highly germ producing items in a hotel guestroom. So please be mindful of this the next time that you're traveling and want to cool off that beverage, plan accordingly and make sure you keep those clorox wipes handy. #HospitalityLife #HotelChronicles #HotelConsultant #lanaeetheconsultant #instagood #picoftheday #ToBucketOrNotToBucket #ConsultantVibe #HHTT #Hotels #HospitalityIndustry #travel #LITL #HotelHotTipThursday #GetInTheKnow #theresbeautyinsimplicity
Concierge Lounge
You may be looking to make your trip extra special, but you aren't exactly sure on how to go about doing so. Consider upgrading your overnight accommodations to a concierge level of services.
Generally, a hotel that offers concierge level rooms has an entire floor (or a section of a floor) which receives special service and amenities which vary by hotel. These amenities can range from small to large, i.e. premium-quality sheets and pillows, a lounge with complimentary food and drinks, and of course, a special concierge desk attendant to help you with special requests to make your stay the best it can be. They can also include better views from your room by placing the concierge floors higher up.
The cost may vary depending upon the hotel, but you can expect to pay about 50 percent above standard rates for a room at concierge level. Not every hotel has a concierge level, so it's important to do your homework on the property in which you would like to stay. Once you've checked into your room, your key will grant you access to a special concierge lounge, which serves meals and snacks throughout the day that are included in the price of your upgrade. No matter what time you head to the concierge lounge. So if you're looking to add a little flair, the concierge level will definitely do the trick. #HHTT #hotels #travel #LITL #consultantvibes #hotelchronicles #GetInTheKnow #conciergelounge #vibes #leaveittolanaee
Union Or Non Union
Most people have no idea when they first walk into a hotel whether or not it is a union property. There are some slight differences between those that are unionized and those that aren't. Knowing whether or not the property you desire to stay at is, or isn't could be the difference between spending a little, or a lot of extra money.
In a non-union workplace: The employer makes all the rules, sets all the wage rates, and makes all the decisions on things like discipline, promotions, and hours of work. The worker has no objectionable voice. On the guest side certain charges that you may incur could potentially be waived at the discretion of the hotel management.
In a Union workplace: The Union bargains with the employer for a contract, and then makes sure that the contract is carried out. Your Collective Agreement is a contract. Contracts are legal documents between you and your employer that spell out wages, benefits, and rules of employment. On the guest side certain charges that you may incur will not be waived and all hotel management must adhere to union rules/regulations. So if you're planning a trip to some of the larger states i.e. NY, NJ, CA, IL you could run into a union hotel. Where charges for welcome letters, porter age, and housekeeping charges are common practices. Doing research on the city and hotel you're booking will allow you to make the most informed decision. #HospitalityLife #UnionOrNonUnion #ConsultantVibe #HHTT #Hotels #HospitalityIndustry #HotelHotTipThursday #GetInTheKnow #LITL #leaveittolanaee
Platinum isn't Privilege
Platinum Isn't Privilege: As with any industry every hotel brand appreciates all of their elite members, but please do remember when staying at a hotel that your status does not excuse your lack of politeness to the team of individuals there to assist you.
#HospitalityLife #HotelChronicles #HotelConsultant #PlatinumIsntPrivilege #DiamondIsntDecency #ConsultantVibe #HHTT #GetInTheKnow #LITL #ConsultantVibes #DoWhatYouLove #Work #Facts #instagood #life #picoftheday #inspiration #travel #life #instagood
Do a Corner Room
Most average hotel rooms are about roughly 325 square feet with interior dimensions of approximately 13'x25' (including a full bathroom). In the United States, the average hotel will have 115 rooms and require around 48,000 square feet. Most hotels front office staff start their day by pre-blocking their reward members first, but that doesn't necessarily mean they are blocked in the best rooms in the hotel as sometimes the best room is not on the executive level floors.
Sometimes hotel rooms can cause you to feel slightly claustrophobic, if you feel a bit claustrophobic in tiny hotelrooms, there is a way to upgrade without straight-up asking for a bigger room with the potential of there being an increase on your room rate instead, ask for a corner room, where more space is guaranteed.
A corner room could potentially offer a bigger flat screen, depending upon the layoutof the hotel, the room could also have a larger bathroom, so next time you check into a hotel see what your options are do that you can feel a little more comfortable.
#HospitalityLife #HotelChronicles #HotelConsultant #CornerRooms #ConsultantVibe #HHTT #Hotels #HospitalityIndustry #HotelHotTipThursday #GetInTheKnow #LITL #Work #Facts #instagood #life
Refraining From Aggressive Complaining
Obviously most hotels strive for each guest to have an amazing experience every time they visit their hotel, they must know that unfortunately things happen. In the event you as the guest have to lodge a complaint there are just universal rules of engagement that one should follow. Though most complaints should be delivered to the front desk directly, in person, or via the telephone do keep in mind that most issues will not have been caused by the front desk at all.
So briefly outline your problem, request a prompt resolution, and then ask whom you should speak with to have the challenge resolved. “Should I speak to a manager about this?†“Should I speak to housekeeping about this?†Most of the time, the front desk will be able to solve the challenge immediately, or at least act on behalf of the hotel to rectify your situation and make it right.
You don’t have to be aggressive towards the staff to get results either, just a nice casual “Would you please provide me with help. In hotels as with many things screaming may get you what you want? Well, probably. But it’s not nearly as effective, one thing is for certain hotel staff do not forget, so your ability to refrain from complaining can make or break your future stays. Remember that old saying "You get more flies with honey, than you do with vinegar" it's a fact!
#HospitalityLife #HotelChronicles #HotelConsultant #RefrainingFromAgressiveComplaining #ConsultantVibe #HHTT #Hotels #HospitalityIndustry #HotelHotTipThursday #GetInTheKnow #LITL #leaveittolanaee #hospitality #picoftheday #life #instagood